外贸独立站paypal付款常见的错误集锦

admin   ·   发表于 3个月前   ·   文章分享

外贸独立站使用paypal收款,paypal是有比较完善的风控体系的,所以买家的付款并不是都是一路顺畅的,也会有一些付款不成功的订单,那么相应的Paypal返回的一些错误代码代表的是什么原因呢?我们来看下。


1、The Buyer cannot pay with PayPal for this Transaction. L_ERRORCODE0:13113

原因:付款方账户问题,请买家联系PayPal Customer Service.

2、This transaction couldn’t be completed.Please redirect your customer to PayPal.L_ERRORCODE0:10486

原因:

付款方绑定的卡片问题一般为如下三种情况:

1)在金融机构留存的帐单地址无法被确认。

2)交易超出卡限制。

3)发卡机构拒绝了交易。

请付款方自行与发卡机构确认

关于10486错误:https://developer.paypal.com/docs/archive/express-checkout/ht-ec-fundingfailure10486/

关于提示用户的示例:https://developer.paypal.com/docs/archive/express-checkout/ht-ec-fundingfailure10486/#the-buyers-experience

3、There was an error in the Shipping Address Country field L_ERRORCODE0:10725

原因:用户填写的shipping address国家信息错误,让用户输入正确的地址.

4、A match of the Shipping Address City, State, and Postal Code failed. L_ERRORCODE0:10736

原因:用户填写的shipping address信息错误,让用户输入正确的地址.

5、The field Shipping Address City is required L_EEEORCODE0:10728

原因:用户填写的shipping address中的city参数信息错误,让用户输入正确的地址.

6、The customer must return to paypal to select new funding sources.L_ERRORCODE0:10422

原因:Funding source无法完成支付,需用户重新选择.

7、Internal Error L_ERRORCODE0:10001

原因:PayPal 接口出错https://www.paypal.com/c2/smarthelp/article/what-is-api-error-code-10001-ts1041

8、Payment has not been authorized by the user. L_ERRORCODE0:10485

原因:用户没有点击支付按钮同意支付.

9、The requested action could not be performed, semantically incorrect, or failed business validation. || ORDER_NOT_APPROVED:Payer has not yet approved the Order for payment. Please redirect the payer to the 'rel':'approve' url returned as part of the HATEOAS links within the Create Order call or provide a valid payment_source in the request. || debug_id:a*****a****a0

原因:客户未支付,商家再次催款即可.

10、The requested action could not be performed, semantically incorrect, or failed business validation. || INSTRUMENT_DECLINED:The instrument presented was either declined by the processor or bank, or it can't be used for this payment. || debug_id:**b********f8

原因:

付款方绑定的卡片问题一般为如下三种情况:

1)在金融机构留存的帐单地址无法被确认。

2)交易超出卡限制。

3)发卡机构拒绝了交易。

请付款方自行与发卡机构确认

参考链接:https://developer.paypal.com/docs/checkout/integration-features/funding-failure/?mark=INSTRUMENT_DECLINED

11、The requested action could not be performed, semantically incorrect or failed business validation. ||PAYEE_ACCOUNT_RESTRICTED

原因:收款方账户受限,请收款方联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us

12、 Authorization failed due to insufficient permissions. PAYEE_ACCOUNT_NOT_VERIFIED:Payee has not verified hteri account with Paypal

原因:收款方账户未认证,请在账户内按照站内信息和提示设置,或者联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us

13、The requested action could not be performed,semantically incorrect,or failed business validation. ||PAYEE_ACCOUNT_RESTRICTED:The merchant account is restricted.

原因:收款方账户受限,请收款方联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us

14、Authorization failed due to insufficient permissions.PAYEE_ACCOUNT_NOT_VERIFIED:Payee has not verified therir account with PayPa

原因:收款方账户未认证,请在账户内按照站内信息和提示设置,或者联系PayPal客服:https://www.paypal.com/c2/smarthelp/contact-us

15、RECEIVING_PREFERENCE_MANDATES_MANUAL_ACTION L_ERRORCODE0:PENDING

原因:收款方账户缺少该货币种类,请在账户手动确认该笔金额,并添加货币种类.


关于联系PayPal客服

1、商户登陆账户后访问https://www.paypal.com/c2/smarthelp/contact-us ,右下角有个小国旗标志选择账户所在地区,寻找相应客服


2、关于添加货币种类登陆账户后访问https://www.paypal.com/businesswallet/money


一个paypal账号绑定多个独立站的操作方式有哪些?

https://zhuanlan.zhihu.com/p/102091373

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